BUILDINGS INSURANCE CLAIMS
When we first visit someone after a fire or flood, one of the first questions we get asked is “how much will it cost to use your services?”. People are often surprised when we reply that, in the vast majority of cases, our services are provided free of charge. They think there must be a catch.
There isn’t. Most people who employ a loss assessor to formulate and negotiate their insurance claim also need the services of a building contractor and, if they decide to use our combined professional team of loss assessor and approved building contractor, then we provide the service of dealing with the insurance claim at no cost.
Our approved building contractor ensures the property of our client is restored to the highest standards.
There’s one important point we would make to anyone making an insurance claim: the contractors and tradespeople you use to restore your property should be your choice. As long as their quote is competitive, insurance companies cannot insist that you use their contractors.
Managing the claim from start to finish
Our role is to manage the claim, from initial inspection through to final settlement. The building contractor works directly for our client and then pays us a fee for managing all the suppliers involved.
But we recognise that some people would prefer to use their own building contractors. In this case, we would agree with them in advance a percentage of the claim which would then be our fee. And if a client wants a cash settlement, then we also agree the fees in advance.
So there’s no catch.